Skyterra Wellness Privacy Policy
Last Updated: March 2026
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, or other details to help you with your experience.
When do we collect information?
We collect information from you when you:
- Register on our site or place an order.
- Subscribe to a newsletter or fill out a form.
- Respond to a survey or provide feedback.
- Provide information via a phone call.
How do we use your information?
We may use the information we collect in the following ways:
- To personalize your experience and deliver the type of content and product offerings in which you are most interested.
- To improve our website to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, or survey.
- To quickly process your transactions.
- To follow up after correspondence (live chat, email, or phone inquiries).
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
We use cookies to:
- Understand and save user’s preferences for future visits.
- Keep track of advertisements.
- Compile aggregate data about site traffic and site interactions.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Google Advertising
We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site based on previous visits. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
California Online Privacy Protection Act (CalOPPA)
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the home page.
- Users will be notified of any Privacy Policy changes on our Privacy Policy Page.
COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
In order to be in line with Fair Information Practices, we will take the following responsive action should a data breach occur: We will notify you via email within 7 business days.
CAN SPAM Act
We collect your email address in order to send information, respond to inquiries, process orders, and send updates pertaining to your services. To be in accordance with CANSPAM, we agree to:
- Not use false or misleading subjects or email addresses.
- Include the physical address of our business.
- Honor opt-out/unsubscribe requests quickly via the link at the bottom of each email.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
Skyterra Wellness
75 Skyterra Way
Pisgah Forest, NC 28768
USA
info@skyterrawellness.com